FREQUENTLY ASKED QUESTIONS
HOW DO I MAKE A RESERVATION?
Reservations can be made via our website by clicking here, or by calling us at 385-335-6330. The quickest way to make your request is either through our app or online.
DO I HAVE TO MAKE A RESERVATION IN ADVANCE?
All of our rides are “pre-arranged” and require advance notice. Our mobile app and website require at least one hour of advance notice. If you need a ride quicker please phone us at 385-335-6330 and we will make every attempt to honor your request as quickly as possible.
WHERE DO I MEET MY DRIVER?
Once you land at Salt Lake City International Airport please proceed to the Baggage Claim Area and gather all of your bags. Once you have all your bags you will call or text your Silicon Slopes Limo driver and they will pick you up outside:
• Door #6, if you are arriving in Terminal #1 (Non-Delta)
• Door #10, if you are arriving in Terminal #2 (Delta/Skywest)
• Outside of the International Terminal (International Flights)
WHAT IF MY FLIGHT IS DELAYED / ARRIVES EARLY?
When you place your reservation, please be sure to include your Arriving Airline and Flight #. Our state-of-the-art Reservation System will track your flight and automatically inform your driver of any changes to your Flight Status.
WHAT TIME SHOULD WE LEAVE PARK CITY?
We recommend departing Park City two hours prior to your flight’s departing time. The ride from Park City to the Salt Lake City International Airport takes 30 – 45 minutes depending on your location. Checking-In and Airport Security take 10 – 15 minutes. Once through Security it should take no longer than 10 minutes to walk to your Departing Gate.
When requesting a ride from Park City to the Salt Lake City International Airport, please put the requested pick-up time as the time you would like to LEAVE Park City… NOT your flight time.
WHAT IF I WOULD LIKE TO MAKE A STOP ALONG THE WAY?
If you would like to make a stop along the way, please be sure to include that when you are making your reservation so we can plan accordingly. There is an additional charge of $10 per stop that is made. If a stop is longer than 10 minutes there will be an “wait time” of $1/minute in addition.
ARE THERE ANY ADDITIONAL FEES OR TOLLS?
All rides to/from the Salt Lake City International Airport have a mandatory Airport Toll of $2.50.
IS GRATUITY INCLUDED IN THE FARE?
Gratuity is not included in any of our fares unless otherwise stated. Gratuities may be added to your fare at the conclusion of your ride either by credit card or cash.
HOW DO YOUR PRICES COMPARE AGAINST UBER?
Our “flat fee” rates for Airport Transportation are significantly less than if you took Uber LUX SUV to/from the Airport. Uber LUX SUV, in Park City, currently has a Base Fare of $14 and charges $3.75/mile and $0.40 per minute. Uber SUV LUX in Park City has a minimum fare of $25 per ride. Uber availability can be limited at times and often surges. Booking with Silicon Slopes Limo guarantees you will have transportation 24/7 and will not pay any elevated fees due to demand.